Provider Invoice Checklist & Templates

If you are a service provider with a participant plan managed by First Avenue, we understand you would like to receive payment as soon as possible.

For prompt payment, please email your invoice to admin@firstave.com.au and check the following information is included on your invoice:

  • ‘Tax Invoice’ must be included on the invoice

  • Business Name

  • Business Address

  • Business phone number

  • Business email address

  • Australian Business Number (ABN)

  • A unique invoice number

  • Date the invoice has been issued

  • Participant’s name

  • Participant’s address

  • Participant’s NDIS Number

  • Participant’s date of birth (if known)

  • Date/s the service was delivered

  • Quantity of service/s provided (such as the number of hours)

  • Unit price of service/s provided (your agreed hourly rate)

  • Description of support and Support item number – (for example, Assistance With Self-Care Activities - 01_011_0107_1_1)

  • claim type - for example, non face-to-face support, provider travel, short notice cancellation or NDIS Requested Report

  • Whether GST was applied to the product or service

  • Total amount owing

  • Details for payment: Bank account name, BSB and account number

  • Billing Contact details: Name, contact number and email address (for remittance advice)

Please note the invoice can only be for one participant but can include multiple supports.

Refer to the ATO website for more information about tax invoices and GST-free NDIS supplies .

Provider legal requirements.